We are sorry to hear that you didn't love your fragrance balm. Please reach out to us via the Contact Us page with your order number and the product you'd like to exchange or return, and we'll take care of the rest.
All returns requests must be submitted within 30 days of receiving the order and be in original condition.
HOW TO RETURN?
You will be refunded in full to your original form of payment, including the cost of standard delivery. However, we unable to refund your cost of returning the product(s) to BLK MKT Brand. If you received any discounts when you paid, the refund will reflect the amount you actually paid.
Refunds will not be processed until the returned product is received, and this process may take up to 5-10 business days to appear on your statement.